A free service, providing extra support for those who need it.
Registering for the PSR is easy. Fill in the form below and we will let our industry partners know.
What support can you receive?
Advance notice of planned power cuts.
Priority support in an emergency.
Identification and password scheme.
Help with prepayment meter access.
Regular meter reading services.
Accessible information such as bills in large print or braille.
Are you eligible?
Reached state pension age
A disability
A long-term medical condition
A hearing or sight condition
A mental health condition
Young children or are pregnant
Extra communication needs
You might still be able to register for other reasons if your situation isn’t listed. For example, if you need short-term support after a stay in hospital.
For further support and advise
The Ofgem website contains information you may find helpful.
